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Return within 14 days of purchase. Duties & taxes are non-refundable.
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Fabric: Crepe.
The color of the stones can be different
This design is shipped the same day it is ordered or the next day.
DELIVERY INFORMATION
Orders are processed within 1-5 business days (excluding weekends and holidays).
Estimated Delivery Times :
Free Shipping International (4-10 Days)
Standaard Shipping International (2-5 Days)
Note: Some items may take longer, and this will be indicated in the product description.
Returns will be accepted for up to 14 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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Welcome to Caftan Elegance. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
These Terms of Service govern your use of caftanelegance.shop and all related services. If you do not agree to these terms, please refrain from using our website.
Caftan Elegance reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of those changes.
To make a purchase or access certain features on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you provide false or misleading information, we reserve the right to suspend or terminate your account.
We make every effort to ensure that the information on our website is accurate, but we cannot guarantee that all product descriptions, pricing, or availability are 100% correct. Prices are subject to change without notice.
If we are unable to fulfill your order due to product unavailability, we will notify you and offer a full refund or a suitable replacement.
By placing an order with Caftan Elegance, you agree to purchase the items selected, subject to availability and acceptance by us.
We accept payment via PayPal and Shopify Payments. You agree to provide accurate payment information. We reserve the right to cancel or reject an order at our discretion.
Our Shipping & Delivery Policy outlines the terms and conditions regarding shipping times, costs, and delivery responsibilities. Please review this policy for more information on shipping.
We offer returns and exchanges as outlined in our Return Policy. Please review our return and exchange guidelines carefully before initiating a return.
Our Warranty Policy provides information on the coverage for defects in our products. This policy applies to manufacturing defects and does not cover normal wear and tear.
Your privacy and security are important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our website, you agree not to:
Caftan Elegance will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our liability is limited to the maximum extent permitted by law.
These Terms of Service will be governed by and construed in accordance with the laws of the Netherlands. Any legal actions or proceedings arising from or in connection with these Terms of Service shall be exclusively brought in the courts located in the Netherlands.
For any questions or concerns regarding these Terms of Service, please contact us at:
Email: support@caftanelegance.shop
Address: Koperhoek 142, 3162 LA Rhoon, Netherlands
