Payment Policy
At Caftan Elegance, we provide secure and convenient payment options to ensure a smooth shopping experience. Please review our payment policies below.
Accepted Payment Methods
We accept the following payment methods:
- PayPal – Secure online payments with buyer protection.
- Shopify Payments – Accepts major credit and debit cards (Visa, MasterCard, American Express, etc.).
All transactions are processed in a secure environment to protect your personal and financial information.
Currency & Pricing
- All prices on our website are displayed in EUR (€) unless stated otherwise.
- If you are purchasing from outside the Eurozone, your bank may apply conversion rates or additional fees.
Order Confirmation & Payment Processing
- Once your payment is successfully processed, you will receive an order confirmation email.
- If payment is declined, please check with your bank or payment provider.
Taxes & Duties
- Prices shown do not include international customs duties or taxes.
- Customers are responsible for any applicable import fees based on their country’s regulations.
Refunds & Payment Disputes
- Refunds are processed back to the original payment method.
- If you experience a payment issue or dispute, please contact us at support@caftanelegance.shop before opening a dispute with PayPal or Shopify Payments.
For any questions regarding payments, feel free to reach out to our support team.
