Privacy Policy

At Caftan Elegance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Processed securely through PayPal and Shopify Payments (we do not store credit card details).
  • Order Details: Items purchased, order history, and transaction details.
  • Technical Data: IP address, browser type, device information, and website usage through cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send order confirmations, shipping updates, and promotional emails (you can opt out anytime).
  • Prevent fraud and enhance security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Payment Processors (PayPal, Shopify Payments) to process transactions securely.
  • Shipping Partners to deliver your orders.
  • Legal Authorities if required by law.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic and improve functionality.
  • Provide personalized marketing (if consented).

You can manage cookie settings in your browser.

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of the data we hold about you.

To exercise these rights, contact us at support@caftanelegance.shop.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

For any questions or concerns, please contact us at support@caftanelegance.shop.